Articles - L Squared

10 Proven Strategies for Enterprise Comms [The Digital Signage Playbook]

Written by Gregg Forsberg | Oct 3, 2024 2:27:21 PM

You sent out a critical update via email 4 hours ago, only to discover half the team missed it. Between the daily flood of emails, meetings, and notifications, your message got lost in the noise.

Traditional methods like emails and memos can overwhelm teams, leading to overlooked information and missed opportunities. The result? Frustrated employees, operational hiccups, and wasted time.

Fortunately, technology offers a smarter way forward. Digital signage provides a fast, targeted, and interactive solution that slices through the noise with real-time updates, dynamic displays, and mobile integration. It’s the secret weapon for creating a more connected and informed enterprise.

If keeping your team informed feels like an uphill battle, it’s time to rethink your strategy - and we’re here to help.

Analyzing the Communication Gap at Your Workspace

The challenge is clear: How do you ensure the right information reaches the right people at the right time? Miscommunication can derail projects, frustrate employees, and stall operations.

Here’s a checklist to help you assess your communication effectiveness and find the areas that need fixing.

  • Are your communication channels reaching everyone effectively?
    If you rely only on email for updates, frontline workers without constant access could miss important announcements.
    Example: A manufacturing company uses email for all updates, but employees on the production floor often miss critical messages because they don’t check email regularly.
  • Do you encourage two-way communication?
    Without feedback loops, employees feel unheard. Missed ideas and insights lead to lost opportunities.
    Example: A retail chain that doesn’t have a system for gathering employee input misses out on process improvements suggested by store staff.
  • Is information consistent across departments?
    Inconsistencies between teams lead to confusion, misaligned priorities, and inefficiencies.
    Example: Marketing rolls out a product promotion, but the sales team isn’t informed, leading to miscommunication with customers.
  • Can you quickly disseminate critical information?
    Delays in communicating urgent updates can lead to compliance issues or missed opportunities.
    Example: A sudden policy change is sent via email, but some employees don’t read it until days later, causing operational disruption.
  • Are employees engaged with the content you share?
    If no one’s reading or interacting with your communications, your message isn’t landing.
    Example: A corporate office sends out lengthy newsletters, but low open rates show employees are skipping over important details.

 

We’ve put together 10 quick-hit strategies to help you tackle the biggest communication headaches in your enterprise. These are real, actionable steps designed to boost employee engagement, improve how information flows, and drive success across your team.

Ready to level up how your company communicates? Let’s dive in.

Strategy 1: Streamlining Your Content Management

Managing content across multiple screens can get chaotic fast. The good news? Streamlining your content management saves time, reduces errors, and keeps your messaging consistent—no matter how many displays you’re running.

Use a User-Friendly CMS

Look for a platform that makes content creation and updates easy for everyone, not just the tech team. The right CMS lets anyone quickly change or schedule content without needing a manual. That means less time wasted on training and fewer mistakes along the way.

Automate Your Content Scheduling

Stay ahead of the game by scheduling your content in advance. Whether you’re aligning updates with company events or important deadlines, automation ensures your displays stay relevant—even after hours.

💡 Pro Tip: Build a content calendar to keep things organized. Know what’s going live and when, so you’re always one step ahead.

Strategy 2: Maximize Reach with Smart Display Placement

It’s simple: where you place your digital screens determines who sees them. To make the most of your displays, you need them in spots where people naturally gather.

Place Screens Where It Counts

Install displays in high-traffic areas like entrances, break rooms, and near elevators. These are the spots where employees are more likely to pause, ensuring your messages don’t go unnoticed.

Get the Brightness Right

Adjust screen brightness to match the lighting in your workspace. Too dim, and your content disappears. Too bright, and you’ll cause glare or eye strain. Aim for the sweet spot where everything is clear but comfortable to view.

Think About Viewing Distance

Your screens need to be readable from wherever people stand. Choose font sizes and visuals that are easy to read from a distance—no one wants to squint at the screen.

Test for Visibility

Check your screens from different angles to make sure they’re visible to everyone, whether they’re sitting, standing, or walking by. This ensures your message gets across, no matter where people are.

Strategy 3: Share Information in Real-time

In fast-paced environments, waiting for emails to be read just doesn’t cut it. To avoid delays and missed messages, real-time communication is key.

Go Real-Time with Digital Displays

Use digital boards in common areas to instantly update everyone on important developments. Whether it’s new policies, KPIs, or urgent notices, your team stays in the loop—right when it matters.

Push Notifications and Alerts

Mobile apps can send out immediate push notifications for time-sensitive information. If there’s a critical update, alerts go straight to everyone’s devices, ensuring quick action.

Live Streaming and Webinars

Need to share a major announcement or conduct training? Use live streaming and webinars to deliver real-time video content to the whole company, no matter where they are.

Strategy 4: Craft Messaging That Sticks

Your team doesn’t have time to read through walls of text. They’re busy, so your messaging needs to be clear, concise, and engaging.

Keep It Short and Simple

Use plain language and get straight to the point. Whether it’s an update or announcement, your message should be quick to read and easy to understand.

Leverage Visuals

Visuals can do the heavy lifting. Use images, icons, or graphics to convey information faster than words alone. A well-placed graphic can make complex ideas simple.

Write Headlines That Pop

Grab attention with bold, compelling headlines. Use action verbs and ensure the headline tells the reader exactly what they need to know.

Strategy 5: Personalize Communication - Yes, Even On The Big Screen

A one-size-fits-all approach rarely works. By tailoring your messages to specific teams or roles, you make sure the right people get the right information.

Tailor Content by Role and Department

Managers, engineers, and sales reps don’t need the same updates. Personalize your messages to address the unique needs of each team. This keeps your communication relevant and more likely to be read.

Consider Location and Culture

If you have a global or distributed workforce, adjust for time zones, language differences, and local customs. Personalizing content for different regions keeps your communication effective and inclusive.

💡 Pro Tip: Use surveys or track engagement metrics to find out how your teams prefer to receive and engage with information. Then, tweak your approach accordingly.

Strategy 6: Integrate Data and KPIs into Visual Communications

Numbers on a spreadsheet don’t inspire action, but putting those metrics up on a screen, where everyone can see them? That drives accountability and focus.

Show Metrics That Matter

  • Sales Performance: Keep sales teams on target by displaying daily or weekly figures.
  • Project Milestones: Let everyone see how key projects are progressing.
  • Customer Feedback: Display customer satisfaction scores to highlight the impact of quality service.
  • Operational Efficiency: In manufacturing, display metrics like production rates or error counts to keep performance top of mind.

Use Visual Dashboards That Make It Clear

  • Use graphs, charts, and color coding to show performance trends at a glance.
  • Include arrows or symbols to show if metrics are trending up or down.

Automate Updates

  • Integrate your system with CRM or ERP tools to ensure metrics are updated in real time - or as per your scheduled data refreshes. 
  • Set notifications for anomalies that need immediate attention.

Strategy 7: Encourage Employee Interaction and Feedback

Communication should be a two-way street. Engaged employees are more likely to contribute ideas and feel a deeper connection to their work.

Make Feedback Easy

Offer digital suggestion boxes, polls, or interactive forums where employees can share their thoughts. This simple act shows your team that their input matters.

Celebrate Successes

Publicly recognize employee achievements on your digital signage. It boosts morale and motivates others to step up.

Strategy 8: Leverage AI and Emerging Technologies

AI isn’t just for automating emails—it’s a game-changer for internal communications too. Use it to deliver more personalized, effective messages.

Automate Personalization

  • AI can adjust the content displayed based on time of day, audience demographics, or engagement levels.
  • For multilingual teams, AI can automatically translate messages, ensuring everyone understands.

Data-Driven Insights

  • Track which messages resonate most with employees through engagement analytics, and use predictive insights to anticipate what information your team will need next.
  • Use sentiment analysis to gauge employee morale and address concerns before they escalate.

Strategy 9: Measure Impact and Continuously Improve

Communication isn’t set-and-forget. You need to constantly assess what’s working and what isn’t.

Track What Matters

Measure key metrics like engagement rates, message open rates, and feedback responses to understand how effective your strategies are.

Refine and Adapt

Use the data you collect to make adjustments. If engagement is low, tweak the format or delivery method to better suit your audience. Continuous improvement ensures your communications stay relevant.

Strategy 10: Ensure Security and Compliance

When it comes to internal communication, especially sensitive information, security is non-negotiable.

Protect Your Data and Communication

Implement encryption and secure authentication protocols to safeguard your communication platforms. Regularly update your security measures to stay compliant with the latest industry regulations.

Build Trust

Prioritizing security not only keeps your organization safe but also builds trust with employees and stakeholders, showing them that their information is in good hands.

Turn Communication Challenges into Opportunities

Effective enterprise communication isn’t just about keeping teams informed—it’s about driving engagement, improving workflows, and creating a connected workplace. By using these 10 strategies with digital signage, you’ll streamline how information flows across your organization, boost team engagement, and keep everyone aligned on your most important goals.

Whether it’s real-time updates, personalized messaging, or data-driven insights, digital signage can transform the way your business communicates. But the key to success is using the right tools and expertise to get the job done.

Ready to take your enterprise communication to the next level? Discover how L Squared’s tailored digital signage solutions can empower your teams and revolutionize your communication strategy. Explore Digital Signage for Enterprises here.